uang69 Privacy Policy

This page describes what we collect when you use uang69 and how we keep that data protected. We take your privacy seriously and operate under clear principles: we collect only what we need, we do not sell your information to marketers, and we encrypt sensitive data in transit and at rest. Your account details, payment history, and betting activity remain confidential and are shared only with payment processors, compliance teams, and law enforcement when legally required.

When you create an account on uang69, you provide us with an email address, phone number, and identity documents (for Know Your Customer verification). When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank's virtual account, those payment processors see your transaction; we receive only a confirmation that your deposit succeeded. We never store your full payment card details on our servers.

Our servers may sit outside your jurisdiction, and your data may be transferred across borders for processing and backup. By using uang69, you consent to this international data flow. If you have questions about how we handle your information, our support team is available via email and in-app chat during standard business hours.

What We Collect and How We Use It

Account Registration Data

We collect your email address, phone number, full name, date of birth, and residential address when you sign up for uang69. We also collect government-issued ID data (passport, national ID, or driver's license) and proof of address (utility bill or lease agreement). This information is mandatory for account opening and for compliance with anti-money-laundering and Know Your Customer regulations.

We use this data to verify your identity, prevent fraud, and ensure you are eligible to use our platform in your jurisdiction. We store these documents securely in an encrypted vault. You may request deletion of historical documents after twelve months; we retain only your current verified identity information.

Payment and Transaction Data on uang69

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we log the transaction amount, timestamp, and payment method (but not your full payment card or wallet credentials). When you withdraw, we record the destination account (your bank or e-wallet), the amount, and the date. We retain transaction records for seven years to comply with financial regulations.

We do not store your payment card numbers, CVV codes, or full bank account details. Payment processors handle these securely on their own servers. We see only a transaction reference and confirmation status.

Gaming and Betting Activity

We log every bet you place on uang69—sport markets (Liga 1, Piala Indonesia, Champions League, Premier League), live-dealer games, and slots. We record your stake, the market or game, the odds or outcome, and your profit or loss. This data is retained for your account history (typically twelve months visible to you) and archived for up to seven years for audit and dispute resolution.

We use this data to settle bets fairly, detect betting patterns that may indicate fraud, and generate your account statements. We do not use your betting history for marketing purposes or sell it to third parties.

Device and Browser Data

When you access uang69 on your phone or computer, we log your IP address, device type (iPhone, Android, desktop), browser type, and operating system. We also set cookies to remember your login session and preferences (e.g., your preferred odds format). These cookies expire after your session ends or after thirty days of inactivity, whichever is sooner.

We do not use cookies to track you across other websites. We do not build a profile of your internet activity outside uang69. Our analytics vendor may collect anonymized data about how many users visit our platform and which games are most popular; this data cannot identify you.

Session cookie

A temporary file we place on your device to keep you logged in during your visit to uang69.

IP address

Your internet connection's unique identifier; we use it to detect fraud and enforce geographic restrictions.

Encrypted data

Information scrambled using TLS/SSL so it cannot be read if intercepted in transit.

Third-party processor

A company (payment provider, email service, analytics tool) that we hire to handle part of our operations.

Your Rights and Our Obligations

Access and Data Portability

You have the right to request a copy of all data we hold about you. Contact our support team with "Data Subject Access Request" in the subject line, and we will compile a file containing your account details, transaction history, and any communication logs. We aim to respond within thirty days. There is no charge for this request.

You may also request that we export your data in a portable format (CSV or JSON) so you can transfer it elsewhere. We support this right and will provide the file at no cost.

Correction and Deletion

If your personal information is incorrect, you may update it in your account settings on uang69. If you cannot correct it yourself, contact support and we will make the change. You may request deletion of historical documents or non-essential data; we will comply unless we are legally required to retain the information (e.g., transaction records for tax or anti-money-laundering purposes).

If you wish to close your uang69 account entirely, we will deactivate it within five business days. We will delete your password and session data immediately. Account history, transaction records, and identity documents will be retained in encrypted offline storage for seven years to comply with financial regulations, then destroyed.

Third-Party Sharing

We share your data with the following parties only as necessary to operate uang69:

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  Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet receive your deposit and withdrawal requests and your name/account details. We do not control their privacy practices.

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  Compliance and fraud teams: If we detect suspicious activity, we may share relevant data with fraud-prevention vendors or, if legally required, with law enforcement and financial regulators.

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  Email and analytics vendors: We use third-party services to send transactional emails and to measure how many users access our platform. These vendors are contractually bound to keep your data confidential.

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  Service providers in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta: Local support vendors may access anonymized chat logs to improve our customer service.

Security and Data Breach Response

We encrypt all sensitive data using industry-standard TLS/SSL protocols. Your password is hashed (one-way encrypted) and is never stored in plain text. We conduct annual security audits and penetration testing. We also enable two-factor authentication (2FA) for high-value withdrawals to add an extra layer of protection.

In the unlikely event of a data breach, we will notify affected users by email within forty-eight hours of discovery and will provide guidance on steps to take (password reset, account monitoring, etc.). We will also cooperate with regulators and law enforcement as required.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be notified via email to your registered account address. Your continued use of uang69 after such notification indicates your acceptance of the revised policy. If you do not agree with any change, you may close your account. For questions, contact our support team—we are here to help.